Sales Skills e-Learning

Sales Skills e-Learning

Sales Skills e-Learning

The course will start by providing an overview of the basic rules for sales people, along with the right mindset, self-assessment and the goals you’ll need in the short, medium and long term.

It’ll cover cold calling, including how to prepare, what to say and how to deal with gatekeepers as well as walking you through a typical face-to-face meeting.

You’ll learn how to start a meeting, the questions you need to ask your prospect, practical tips for presentations including, staying relaxed, getting across your main messages, handling questions and using presentation aids.

We’ll also be analysing how you can sell by stressing the results prospects can expect if they buy, and how best to play to their emotions.

We’ll take a look at negotiation. We’ll highlight how you can avoid it, what to say if you’re drawn into it, and how you can use your negotiating skills to land the sale and much more.

Who should complete this course

  • Customer facing staff
  • Sales staff

Course syllabus

  • Basic Rules for Sales People
  • Cold Calling
  • Face-to-Face Meetings
  • Rapport Building
  • Sales Presentations
  • Results Selling
  • Handling Negotiations
  • Dealing With Objections
  • Closing the Sale

Course duration

  • With this on-line course you can stop and restart your learning to suit your time constraints
  • 120 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
  • Please note you will need a 3Mb+ internet enabled device (e.g. computer, laptop, tablet or smart-phone) to study this course, which is Windows7 or MAC OSX10.8+ with Flash Player 10+

Course costs

Assessment

  • The course consists of nine modules with questions at the end. 
  • You are given the chance to review all your answers at the end of each module before final submission and you will be given 3 attempts at each module to achieve a pass
  • On successful completion of the course, you will be able to download your certificate to print immediately
  • This course is approved by CPD
    (Our CPD approved courses are owned by VideoTile Learning Ltd and are distributed under licence)

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