Archive for the Care Category

Search Engine Optimisation ( SEO ) for Business e-Learning

Search Engine Optimisation e-Learning

Search Engine Optimisation ( SEO ) for Business e-Learning

Right now, potential customers will be searching for your products and services ‐ and if they don’t find their way to your site, you could be deferring them to a competitor. Imagine if your website could rank above your competitors’, using the kind of search terms that turn your visitor traffic into revenue. When it’s done well, search engine marketing can give search engines exactly what they need to put your website in a prime position on Search Engine Results Pages.

The key is understanding what search engines need ‐ and since 90% of all searches in the UK are via Google, this pretty much means understanding Google. This course will explain the proven techniques that will help you reach and maintain the number one results spot.

Who should complete this course

  • Anyone wishing to increase their website ranking on search engines

Course syllabus

  • Introduction to SEO
  • Link Building
  • On-Site SEO
  • Social Media as part of SEO
  • Local Search
  • Pay Per Click (PPC)

Course duration

  • With this on-line course you can stop and restart your learning to suit your time constraints
  • 80 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
  • Please note you will need a 3Mb+ internet enabled device (e.g. computer, laptop, tablet or smart-phone) to study this course, which is Windows7 or MAC OSX10.8+ with Flash Player 10+

Course costs

Assessment

  • The course consists of six modules with questions at the end. 
  • You are given the chance to review all your answers at the end of each module before final submission and you will be given 3 attempts at each module to achieve a pass
  • On successful completion of the course, you will be able to download your certificate to print immediately
  • This course is approved by CPD
    (Our CPD approved courses are owned by VideoTile Learning Ltd and are distributed under licence)
  • This course is 3 CPD units

Please click here for further information and advice

Twitter for Business e-Learning

Twitter for Business e-Learning

Twitter for Business e-Learning

Twitter is a social media platform that is used by a wide range of people, from celebrities, who use it to communicate with their fans to companies and brands who can use it to engage their customers and attract new ones. It is also used by people for the social aspect – to chat and share information with friends. In fact, there is no restriction to who or what can have a Twitter account and often a larger company such as Starbucks will also have individual accounts for each product such as Frappuccino’s and even individual store locations.

Using Twitter successfully requires a significant commitment of time – being active is key to your success. It’s all about the image you create, and the best‐viewed companies are the responsive ones.

Twitter is a real‐time information sharing network where users can share messages, news, images, opinions and links via short bursts of information called ‘tweets’ – these tweets have a character limit of 140 including spaces, which may sound very short but you might be surprised at how much you can get into a little space and how much influence that can have. Even though Twitter is a fairly simple service, it’s still important to understand the mechanics of it thoroughly.

Who should complete this course

  • Anyone wishing to promote on Twitter

Course syllabus

  • An Introduction to Twitter
  • Getting Started on Twitter
  • Using Third-Party Applications
  • Being Social

Course duration

  • With this on-line course you can stop and restart your learning to suit your time constraints
  • 55 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
  • Please note you will need a 3Mb+ internet enabled device (e.g. computer, laptop, tablet or smart-phone) to study this course, which is Windows7 or MAC OSX10.8+ with Flash Player 10+

Course costs

Assessment

  • The course consists of four modules with questions at the end. 
  • You are given the chance to review all your answers at the end of each module before final submission and you will be given 3 attempts at each module to achieve a pass rate
  • On successful completion of the course, you will be able to download your certificate to print immediately
  • This course is approved by CPD
    (Our CPD approved courses are owned by VideoTile Learning Ltd and are distributed under licence)
  • This course is 2 CPD units

Please click here for further information and advice

LinkedIn for Business e-Learning

LinkedIn for Business e-Learning

LinkedIn for Business e-Learning

Linkedin is a very well established and respected social network with over 259 million users in more than 200 countries. It’s known as “Facebook in a Suit” or the most professional level of Social networking for businesses.

Linkedin is a very valuable tool to find the key decision makers within certain companies. It’s used for finding the best point of contact, gaining familiarity with their background before a call or sales pitch, making such contact much more effective.

It’s a social network for professional people. Normally a person would create a Linkedin profile that would include career details and would update their information periodically as to their current appointment. It would often include a personal statement, personal web address and possibly testimonials from employers and members of staff. If the person has particular interests both professionally and personally they may subscribe to one or more interest groups to receive updates and discussion opportunities.

Who should complete this course

  • Anyone wishing to promote on LinkedIn

Course syllabus

  • Introduction  
  • Creating your Individual LinkedIn Profile
  • Using LinkedIn as an Individual
  • LinkedIn for Business 
  • Measuring Success on LinkedIn

Course duration

  • With this on-line course you can stop and restart your learning to suit your time constraints
  • 40 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
  • Please note you will need a 3Mb+ internet enabled device (e.g. computer, laptop, tablet or smart-phone) to study this course, which is Windows7 or MAC OSX10.8+ with Flash Player 10+

Course costs

Assessment

  • The course consists of five modules with questions at the end. 
  • You are given the chance to review all your answers at the end of each module before final submission and you will be given 3 attempts at each module to achieve a pass
  • On successful completion of the course, you will be able to download your certificate to print immediately

Please click here for further information and advice

Effective Delegation e-Learning

Effective Delegation e-Learning

Effective Delegation e-Learning

Effective delegation is an essential skill to learn if you want to be an effective manager. After all, the best managers don’t strive to be super-heroes.

Instead, they are exceptional at picking good people to do what they need to have done, and then letting them get on with it.

However delegating effectively can be difficult. It means identifying the right tasks to delegate, overcoming barriers to delegation and taking the time to delegate properly so that everyone knows what they’re expected to do and by when.

When it’s done right the benefits are numerous and improve the working lives of everyone involved from the managers to the staff and it has wide ranging benefits to the organisation as a whole.

This course will start with the essentials – defining exactly what we mean by delegation and why it’s so important. It then goes into details about, the elements of delegation, overcoming the barriers to delegation, how you can choose which tasks to delegate and who to the process of delegation and much more.

Who should complete this course

  • Supervisors
  • Managers
  • Small Business Owners

Course syllabus

  • The course structure
  • What is delegation, and why is it so important?
  • Elements of delegation
  • The benefits of delegation
  • Overcoming the barriers to delegation
  • Choosing what to delegate
  • Who you should delegate to
  • The process of delegation
  • Completion, follow-up and evaluation

Course duration

  • With this on-line course you can stop and restart your learning to suit your time constraints
  • 110 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
  • Please note you will need a 3Mb+ internet enabled device (e.g. computer, laptop, tablet or smart-phone) to study this course, which is Windows7 or MAC OSX10.8+ with Flash Player 10+

Course costs

Assessment

  • The course consists of nine modules with questions at the end. 
  • You are given the chance to review all your answers at the end of each module before final submission and you will be given 3 attempts at each module to achieve a pass rate of 100%
  • On successful completion of the course, you will be able to download your certificate to print immediately
  • This course is approved by CPD
    (Our CPD approved courses are owned by VideoTile Learning Ltd and are distributed under licence)
  • This course is 3 CPD units

Please click here for further information and advice

Customer Service e-Learning

Customer Service e-Learning

Customer Service e-Learning

Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer’s requirements are met.

But how is this done? How do you ensure it’s consistent across your business? What are the benefits of delivering great customer service?

This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more.

Who should complete this course

  • Customer facing staff

Course syllabus

  • About the Course
  • What is Customer Service
  • The Goals of Great Customer Service
  • Discovering and Understanding Customer Needs
  • Delivering Maximum Levels of Customer Service
  • Making Customers Feel Great From the Start
  • Communication Skills
  • Non-verbal Communication and Body Language
  • Dealing with Customer Complaints

Course duration

  • With this on-line course you can stop and restart your learning to suit your time constraints
  • 75 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
  • Please note you will need a 3Mb+ internet enabled device (e.g. computer, laptop, tablet or smart-phone) to study this course, which is Windows7 or MAC OSX10.8+ with Flash Player 10+

Course costs

Assessment

  • The course consists of nine modules with questions at the end
  • You are given the chance to review all your answers at the end of each module before final submission and you will be given 3 attempts at each module to achieve a pass
  • On successful completion of the course, you will be able to download your certificate to print immediately
  • This course is approved by CPD
    (Our CPD approved courses are owned by VideoTile Learning Ltd and are distributed under licence)
  • This course is 3 CPD units

Please click here for further information and advice

Anti-Harassment and Bullying e-learning

Anti-Harassment and Bullying e-learning

Your Company should be committed to providing a working environment free from harassment and bullying and ensuring all staff are treated, and treat others, with dignity and respect.

This course covers the commitments that will be laid out in your company’s anti-harassment and bullying policy. It then explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the course.

Who should complete this course

  • Staff
  • Supervisors
  • Managers
  • Company Directors

Course syllabus

  • Policy Commitments, Harassment And Bullying
  • Informal Steps, Raising A Formal Complaint and Investigations
  • Action Following Investigations
  • Case Studies

Course duration

  • With this on-line course you can stop and restart your learning to suit your time constraints
  • 32 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
  • Please note you will need a 3Mb+ internet enabled device (e.g. computer, laptop, tablet or smart-phone) to study this course, which is Windows7 or MAC OSX10.8+ with Flash Player 10+

Course costs

Assessment

  • The course consists of four modules with questions at the end. 
  • You are given the chance to review all your answers at the end of each module before final submission and you will be given 3 attempts at each module to achieve a pass
  • On successful completion of the course, you will be able to download your certificate to print immediately
  • This course is approved by CPD
    (Our CPD approved courses are owned by VideoTile Learning Ltd and are distributed under licence)
  • This course is 2 CPD units

Please click here for further information and advice

Diabetes Awareness e-Learning

Diabetes Awareness e-Learning

Diabetes Awareness e-Learning

Diabetes is a serious lifelong health condition that occurs when the amount of glucose, or sugar, in the blood is too high. If left untreated, high blood glucose levels can cause serious health complications.

Diabetes can develop in anyone at any point in their life although there are certain groups and age ranges where it is more common. There are a range of symptoms that could indicate that someone had Diabetes, these range from excessive thirst to feeling more tired than usual. It is believed that up to 26% of residential and nursing home residents have Diabetes so being able to recognise the symptoms and knowing how you can help them to manage the condition is essential.

This course is aimed at people working in the health and social care sector and will provide an overview of the condition, the common symptoms that might indicate someone has diabetes, methods of diagnosis, some possible treatments and common complications that can affect those with the condition.

Who should complete this course

  • Carers
  • Childcare Professionals
  • Those who work with diabetics
  • Family of those with diabetes

Course syllabus

  • Diabetes – What it is and its Prevalence
  • Symptoms, Diagnosis & Treatment
  • Complications

Course duration

  • With this on-line course you can stop and restart your learning to suit your time constraints
  • 45 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
  • Please note you will need a 3Mb+ internet enabled device (e.g. computer, laptop, tablet or smart-phone) to study this course, which is Windows7 or MAC OSX10.8+ with Flash Player 10+

Course costs

Assessment

  • The course consists of three modules with questions at the end
  • You are given the chance to review all your answers at the end of each module before final submission and you will be given 3 attempts at each module to achieve a pass
  • On successful completion of the course, you will be able to download your certificate to print immediately
  • This course is approved by CPD
    (Our CPD approved courses are owned by VideoTile Learning Ltd and are distributed under licence)
  • This course is 2 CPD units

Please click here for further information and advice

Epilepsy Awareness e-Learning

Epilepsy Awareness

Epilepsy Awareness e-Learning

When introducing epilepsy, we must first recognise that there are around 40 different types of seizures. Statistics show that one in five people will have a seizure at some time in their life although only some of these will be caused by epilepsy.

Epilepsy is a neurological condition that affects the brain and the nervous system and is covered by the Equality Act 2010. The condition can affect people for only a portion of their life or it can be lifelong. Because of the varied nature of the condition an awareness of epilepsy and the actions you can take if you are present during a seizure is incredibly useful for those who work in health and social care.

This course will give you an overview of epilepsy. It lists the methods of diagnosis, what a seizure is and how the brain can be affected. It will introduce some possible seizure triggers and describe what to do when someone has a seizure. It will also discuss some of the treatments offered to people with epilepsy and provide practical advice on what you can do if you witness someone having a seizure.

Who should complete this course

  • Carers
  • Childcare Professionals
  • Those who work with epilepsy
  • Family of those with epilepsy

Course syllabus

  • What Is Epilepsy?
  • Types Of Seizure
  • What To Do

Course duration

  • With this on-line course you can stop and restart your learning to suit your time constraints
  • 30 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
  • Please note you will need a 3Mb+ internet enabled device (e.g. computer, laptop, tablet or smart-phone) to study this course, which is Windows7 or MAC OSX10.8+ with Flash Player 10+

Course costs

Assessment

  • The course consists of three modules with questions at the end
  • You are given the chance to review all your answers at the end of each module before final submission and you will be given 3 attempts at each module to achieve a pass
  • On successful completion of the course, you will be able to download your certificate to print immediately
  • This course is approved by CPD
    (Our CPD approved courses are owned by VideoTile Learning Ltd and are distributed under licence)
  • This course is 2 CPD units

Please click here for further information and advice

Behavioural Safety e-Learning

Behavioural Safety e-Learning

Behavioural Safety e-Learning

This course defines behavioural safety and explains the origins of the concept. It covers how it can be implemented in the workplace and some of the potential benefits. It includes analysis of some examples of ‘at risk behaviours’ and some examples of ways you can measure how well your organisation is doing when it comes to safety. Finally it touches on some of the key laws regarding health and safety in the workplace and how to ensure positive workforce attitudes.

Who should complete this course

  • Staff, management and those with responsibility for safety of other staff

Course syllabus

  • Introduction
  • Essential Terms and Business Benefits
  • How Behavioural Safety Works
  • Setting Up a Programme
  • Ensuring Positive Workforce Attitudes

Course duration

  • With this on-line course you can stop and restart your learning to suit your time constraints
  • 45 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
  • Please note you will need a 3Mb+ internet enabled device (e.g. computer, laptop, tablet or smart-phone) to study this course, which is Windows7 or MAC OSX10.8+ with Flash Player 10+

Course costs

Assessment

  • The course consists of five modules with questions at the end 
  • You are given the chance to review all your answers at the end of each module before final submission and you will be given 3 attempts at each module to achieve a pass
  • On successful completion of the course, you will be able to download your certificate to print immediately
  • This course is approved by IIRSM & IOSH
    (Our IIRSM & IOSH approved courses are owned by VideoTile Learning Ltd and are distributed under licence)

Please click here for further information and advice

Introduction to Personal Safety for Lone Workers e-Learning

eIntroduction to personal safety for lone workers

Introduction to Personal Safety for Lone Workers e-Learning

Every day, thousands of people are exposed to situations where they are left alone in work premises, or when visiting members of the public during their working day. There are many risks associated with working in isolation and without the support of colleagues, including accidents and violence.

This course acts as an introduction to personal safety for lone workers and applies to those that work alone within business premises, mobile workers and homeworkers.

It covers the legal responsibilities of both employers and employees, some of the common security precautions that can be implemented, practical steps you can take to avoid conflict in lone worker situations and other elements that can contribute to lone worker safety.

Who should complete this course

  • Lone workers
  • Managers with lone workers in their team

Course syllabus

  • Lone Worker Personal Safety: The Basics
  • The Law: Responsibilities
  • Assessing the Risks
  • Personal Safety Solutions
  • Practical Tips to Avoid Conflict
  • Reporting and Recording Incidents

Course duration

  • With this on-line course you can stop and restart your learning to suit your time constraints
  • 45 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
  • Please note you will need a 3Mb+ internet enabled device (e.g. computer, laptop, tablet or smart-phone) to study this course, which is Windows7 or MAC OSX10.8+ with Flash Player 10+

Course costs

Assessment

  • The course consists of six modules with questions at the end. 
  • You are given the chance to review all your answers at the end of each module before final submission and you will be given 3 attempts at each module to achieve a pass
  • On successful completion of the course, you will be able to download your certificate to print immediately
  • This course is approved by IIRSM & IOSH
    (Our IIRSM & IOSH approved courses are owned by VideoTile Learning Ltd and are distributed under licence)

Please click here for further information and advice