Archive for the Care Category

Sales Skills e-Learning

On 8th June 2018   /   Administration, Administration e-Learning, Business Sills e-Learning, Business Skills, Care, Care e-Learning, Childcare, Childcare e-Learning, Construction, Construction e-Learning, e-Learning, Fitness, Marketing, Marketing e-Learning, Schools, Schools e-Learning, Yoga  
Sales Skills e-Learning

Sales Skills e-Learning

The course will start by providing an overview of the basic rules for sales people, along with the right mindset, self-assessment and the goals you’ll need in the short, medium and long term.

It’ll cover cold calling, including how to prepare, what to say and how to deal with gatekeepers as well as walking you through a typical face-to-face meeting.

You’ll learn how to start a meeting, the questions you need to ask your prospect, practical tips for presentations including, staying relaxed, getting across your main messages, handling questions and using presentation aids.

We’ll also be analysing how you can sell by stressing the results prospects can expect if they buy, and how best to play to their emotions.

We’ll take a look at negotiation. We’ll highlight how you can avoid it, what to say if you’re drawn into it, and how you can use your negotiating skills to land the sale and much more.

Who should complete this course

  • Customer facing staff
  • Sales staff

Course syllabus

  • Basic Rules for Sales People
  • Cold Calling
  • Face-to-Face Meetings
  • Rapport Building
  • Sales Presentations
  • Results Selling
  • Handling Negotiations
  • Dealing With Objections
  • Closing the Sale

Course duration

  • With this on-line course you can stop and restart your learning to suit your time constraints
  • 120 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
  • Please note you will need a 3Mb+ internet enabled device (e.g. computer, laptop, tablet or smart-phone) to study this course, which is Windows7 or MAC OSX10.8+ with Flash Player 10+

Course costs

Assessment

  • The course consists of nine modules with questions at the end. 
  • You are given the chance to review all your answers at the end of each module before final submission and you will be given 3 attempts at each module to achieve a pass
  • On successful completion of the course, you will be able to download your certificate to print immediately
  • This course is approved by CPD
    (Our CPD approved courses are owned by VideoTile Learning Ltd and are distributed under licence)
  • This course is 3 CPD units

Please click here for further information and advice

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Developing Teamwork e-Learning

On 8th June 2018   /   Administration, Administration e-Learning, Business Sills e-Learning, Business Skills, Care, Care e-Learning, Childcare, Childcare e-Learning, Construction, Construction e-Learning, e-Learning, Fitness, Marketing, Marketing e-Learning, Schools e-Learning, Yoga  
Developing Teamwork e-Learning

Developing Teamwork e-Learning

Developing Teamwork is all about building stronger relationships within your team by getting to know each other better and creating the foundations for an exceptionally high performing group of people.

This course will start by explaining in detail what team working is and cover some of the basic principles for putting together a group of people who will work well together. It then goes on to cover conflict within teams, explaining some of the reasons conflict occurs and some strategies for managing conflict. It finishes off by exploring some of the different styles of management behaviour and how to develop a resilient team.

Who should complete this course

  • Staff
  • Management
  • Volunteers

Course syllabus

  • What is Team Working?
  • Conflict
  • Management Behaviour
  • Resilience

Course duration

  • With this on-line course you can stop and restart your learning to suit your time constraints
  • 30 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
  • Please note you will need a 3Mb+ internet enabled device (e.g. computer, laptop, tablet or smart-phone) to study this course, which is Windows7 or MAC OSX10.8+ with Flash Player 10+

Course costs

Assessment

  • The course consists of four modules with questions at the end.
  • You are given the chance to review all your answers at the end of each module before final submission and you will be given 3 attempts at each module to achieve a pass
  • On successful completion of the course, you will be able to download your certificate to print immediately
  • This course is approved by CPD, ILM & IIRSM (Our CPD, ILM & IIRSM approved courses are owned by VideoTile Learning Ltd and are distributed under licence)
  • This course has 2 CPD units

Please click here for further information and advice

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Time Management e-Learning

On 8th June 2018   /   Administration, Administration e-Learning, Business Skills, Care, Care e-Learning, Childcare, Childcare e-Learning, Construction, Construction e-Learning, e-Learning, Fitness, Marketing, Marketing e-Learning, Schools, Schools e-Learning, Yoga  
Time Management e-Learning

Time Management e-Learning

Good Time Management will improve and enhance the time spent in the workplace and can even go a long way to improving the quality of the work you produce.

For most people however this is easier said than done. We’ve all experienced that feeling of having more work to do than we can possibly complete in the time we have.

This can lead to increased stress… dissatisfaction… and demoralisation…

This course can help, by introducing you to some of the theories and techniques of time management that can really make a difference.

Who should complete this course

  • Staff
  • Management
  • Volunteers

Course syllabus

  • Key Terms and the Benefits of Time Management
  • The 6 Laws of Time Management
  • Time Stealers and Interruptions
  • Time Saving Methods
  • Monkey Management
  • Meetings and Summing up

Course duration

  • With this on-line course you can stop and restart your learning to suit your time constraints
  • 105 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
  • Please note you will need a 3Mb+ internet enabled device (e.g. computer, laptop, tablet or smart-phone) to study this course, which is Windows7 or MAC OSX10.8+ with Flash Player 10+

Course costs

Assessment

  • The course consists of six modules with questions at the end. 
  • You are given the chance to review all your answers at the end of each module before final submission and you will be given 3 attempts at each module to achieve a pass
  • On successful completion of the course, you will be able to download your certificate to print immediately
  • This course is approved by CPD
    (Our CPD approved courses are owned by VideoTile Learning Ltd and are distributed under licence)
  • This course is 3 CPD units

Please click here for further information and advice

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Stress Management e-Learning

On 8th June 2018   /   Administration, Administration e-Learning, Business Sills e-Learning, Business Skills, Care, Care e-Learning, Childcare, Childcare e-Learning, Construction, Construction e-Learning, e-Learning, First Aid e-Learning, Fitness, Marketing, Marketing e-Learning, Schools, Schools e-Learning, Yoga  
Stress Management e-Learning

Stress Management e-Learning

The Health and Safety Executive states that ‘work related stress develops because a person is unable to cope with the demands being placed on them’. This can come from any aspect of their life but it often comes from demands placed on them at work.

So why is stress a problem in the workplace?

Well the latest estimates show the total number of cases of work related stress depression or anxiety account for 39% of all work related illness.

Some occupations may be more susceptible to stress but it can affect anyone and can impact on health, ability to function effectively at work and at home and in relationships.

This course will cover an introduction to stress and why it’s a problem, some of the causes of stress and some ways to minimise the risk of stress.

Who should complete this course

  • Staff
  • Management
  • Volunteers

Course syllabus

  • What is Stress and Why is it a Problem
  • The Causes and Symptoms of Stress
  • The Law on Stress and its Contravention
  • Minimising the Risk of Stress

Course duration

  • With this on-line course you can stop and restart your learning to suit your time constraints
  • 30 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
  • Please note you will need a 3Mb+ internet enabled device (e.g. computer, laptop, tablet or smart-phone) to study this course, which is Windows7 or MAC OSX10.8+ with Flash Player 10+

Course costs

Assessment

  • The course consists of four modules with questions at the end. 
  • You are given the chance to review all your answers at the end of each module before final submission and you will be given 3 attempts at each module to achieve a pass
  • On successful completion of the course, you will be able to download your certificate to print immediately
  • This course is approved by CPD & IIRSM
    (Our CPD & IIRSM approved courses are owned by VideoTile Learning Ltd and are distributed under licence)
  • This course is 2 CPD units

Please click here for further information and advice

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Project Management e-Learning

On 8th June 2018   /   Administration, Administration e-Learning, Business Sills e-Learning, Business Skills, Care, Care e-Learning, Childcare, Childcare e-Learning, Construction, Construction e-Learning, e-Learning, Fitness, Marketing, Marketing e-Learning, Schools, Schools e-Learning, Yoga  
Project Management e-Learning

Project Management e-Learning

The effective management of projects is an essential skill in many workplaces. Correct control of stages and different aspects of projects helps to increase the chances of projects being successful.

There are many tools and approaches to managing projects, from a simple ‘to do’ list, to complex methodologies.

When a project is managed correctly it ensures that there’s a sound business reason for undertaking the project, that it’s clear who’s involved in delivering the project, what the expected outcomes are and how resources and risks will be managed throughout the project.

When it’s done poorly the project can suffer from feature creep, delays, go over budget or not get finished at all.

This course covers some of the common project management methodologies, setting goals, and actually achieving them, identifying the need for a project to be started, using key project management tools and much more.

Who should complete this course

  • Those involved in project work
  • Those involved in project management

Course syllabus

  • Introducing Project Management
  • Terminology and Project Lifestyle
  • Identifying Needs, Project Aims and Objectives
  • Project Aims, Objectives and Initiation
  • Gantt Charts, Budgets, Risks and Issues
  • Monitoring Change, Stakeholders and Terminology

Course duration

  • With this on-line course you can stop and restart your learning to suit your time constraints
  • 90 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
  • Please note you will need a 3Mb+ internet enabled device (e.g. computer, laptop, tablet or smart-phone) to study this course, which is Windows7 or MAC OSX10.8+ with Flash Player 10+

Course costs

Assessment

  • The course consists of six modules with questions at the end. 
  • You are given the chance to review all your answers at the end of each module before final submission and you will be given 3 attempts at each module to achieve a pass
  • On successful completion of the course, you will be able to download your certificate to print immediately
  • This course is approved by CPD
    (Our CPD approved courses are owned by VideoTile Learning Ltd and are distributed under licence)
  • This course is 3 CPD units

Please click here for further information and advice

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Presentation Skills e-Learning

On 8th June 2018   /   Administration, Administration e-Learning, Business Sills e-Learning, Business Skills, Care, Care e-Learning, Childcare, Childcare e-Learning, Construction, Construction e-Learning, e-Learning, Fitness, Marketing, Marketing e-Learning, Schools, Schools e-Learning, Yoga  
Presentation Skills e-Learning

Presentation Skills e-Learning

Giving a successful presentation can be one of the hardest parts of many people’s jobs.

Ultimately preparation will be the key to success when it comes to giving a presentation, but how do you make sure you are prepared enough?

What about the structure? The content? How should you use visual aids?

Being a successful presenter also involves understanding your audience, their expectations and needs.

This course covers the common mistakes people make when preparing for and giving a presentation so you can avoid these, as well as going over good practice and providing some practical advice that you can put to good use the next time you have a big presentation to make.

Who should complete this course

  • Anyone who is required to make a presentation

Course syllabus

  • Presentation and its Structure
  • Content
  • Visual Aids
  • The Presentation
  • Listening
  • Learning Names

Course duration

  • With this on-line course you can stop and restart your learning to suit your time constraints
  • 55 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
  • Please note you will need a 3Mb+ internet enabled device (e.g. computer, laptop, tablet or smart-phone) to study this course, which is Windows7 or MAC OSX10.8+ with Flash Player 10+

Course costs

Assessment

  • The course consists of six modules with questions at the end. 
  • You are given the chance to review all your answers at the end of each module before final submission and you will be given 3 attempts at each module to achieve a pass
  • On successful completion of the course, you will be able to download your certificate to print immediately
  • This course is approved by CPD
    (Our CPD approved courses are owned by VideoTile Learning Ltd and are distributed under licence)
  • This course is 2 CPD units

Please click here for further information and advice

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The Principles of Performance Management e-Learning

On 8th June 2018   /   Administration, Administration e-Learning, Business Sills e-Learning, Business Skills, Care, Care e-Learning, Childcare, Childcare e-Learning, Construction, Construction e-Learning, e-Learning, Fitness, Marketing, Marketing e-Learning, Schools, Schools e-Learning, Yoga  
The Principles of Performance Management e-Learning

The Principles of Performance Management e-Learning

In any organisation, the traditional model of strict command and control wastes a significant amount of time and money. Mutual trust, employee motivation and readiness to perform can easily be undermined. Performance management, on the other hand, offers a different, much more effective approach.

In formal terms, performance management involves the achievement of performance targets through the effective management of people and the environment in which they operate. It’s about setting achievable goals for the organisation and targets for individuals and teams.

Who should complete this course

  • Managers
  • Supervisors

Course syllabus

  • The Course Structure
  • Definition and Benefits
  • Successful Performance Management Planning
  • Setting Goals, Objectives and Targets
  • Implementation
  • Motivation
  • Evaluation, Monitoring, Feedback and Coaching

Course duration

  • With this on-line course you can stop and restart your learning to suit your time constraints
  • 55 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
  • Please note you will need a 3Mb+ internet enabled device (e.g. computer, laptop, tablet or smart-phone) to study this course, which is Windows7 or MAC OSX10.8+ with Flash Player 10+

Course costs

Assessment

  • The course consists of seven modules with questions at the end. 
  • You are given the chance to review all your answers at the end of each module before final submission and you will be given 3 attempts at each module to achieve a pass
  • On successful completion of the course, you will be able to download your certificate to print immediately
  • This course is approved by CPD
    (Our CPD approved courses are owned by VideoTile Learning Ltd and are distributed under licence)
  • This course is 2 CPD units

Please click here for further information and advice

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Negotiation e-Learning

On 8th June 2018   /   Administration, Administration e-Learning, Business Sills e-Learning, Business Skills, Care, Care e-Learning, Childcare, Childcare e-Learning, Construction, Construction e-Learning, e-Learning, Fitness, Marketing, Marketing e-Learning, Schools, Schools e-Learning, Yoga  
Negotiation e-Learning

Negotiation e-Learning

Negotiation is a basic means of getting what you want from others. It’s a back and forth communication designed to reach an agreement when you and the other side have some interests that are shared and others that are opposed.

This course covers the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so you can bring all of this together and become a more effective negotiator.

Who should complete this course

  • Managers
  • Supervisors
  • Staff
  • Volunteers

Course syllabus

  • What is Negotiation?
  • The Key Negotiation Stages and skills
  • Negotiating Positions
  • The Negotiation

Course duration

  • With this on-line course you can stop and restart your learning to suit your time constraints
  • 46 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
  • Please note you will need a 3Mb+ internet enabled device (e.g. computer, laptop, tablet or smart-phone) to study this course, which is Windows7 or MAC OSX10.8+ with Flash Player 10+

Course costs

Assessment

  • The course consists of four modules with questions at the end. 
  • You are given the chance to review all your answers at the end of each module before final submission and you will be given 3 attempts at each module to achieve a pass
  • On successful completion of the course, you will be able to download your certificate to print immediately
  • This course is approved by CPD
    (Our CPD approved courses are owned by VideoTile Learning Ltd and are distributed under licence)
  • This course is 2 CPD units

Please click here for further information and advice

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Leadership Skills e-Learning

On 8th June 2018   /   Administration, Administration e-Learning, Business Sills e-Learning, Business Skills, Care, Care e-Learning, Childcare, Childcare e-Learning, Construction, Construction e-Learning, e-Learning, Fitness, Marketing, Marketing e-Learning, Schools, Schools e-Learning, Yoga  
Leadership Skills e-Learning

Leadership Skills e-Learning

A leader doesn’t necessarily have to be a ‘manager’, but it’s difficult to see how a manager could be truly effective without having at least some leadership skills. This course will introduce you to some of the import techniques and theories that can help you to improve your leadership skills and be more effective in your role.

Who should complete this course

  • Managers
  • Supervisors
  • Those who wish to move in to management positions

Course syllabus

  • Leadership and Management Presenter
  • Leadership Theories
  • Team Development and Leadership
  • Individuals Within Teams
  • Communicating One-to-One with Individuals
  • Moving Forward Together

Course duration

  • With this on-line course you can stop and restart your learning to suit your time constraints
  • 90 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
  • Please note you will need a 3Mb+ internet enabled device (e.g. computer, laptop, tablet or smart-phone) to study this course, which is Windows7 or MAC OSX10.8+ with Flash Player 10+

Course costs

Assessment

  • The course consists of six modules with questions at the end.
  • You are given the chance to review all your answers at the end of each module before final submission and you will be given 3 attempts at each module to achieve a pass
  • On successful completion of the course, you will be able to download your certificate to print immediately
  • This course is approved by CPD & ILM
    (Our CPD & ILM approved courses are owned by VideoTile Learning Ltd and are distributed under licence)
  • This course is 3 CPD units

Please click here for further information and advice

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Disciplinary Procedures e-Learning

On 7th June 2018   /   Administration, Administration e-Learning, Business Sills e-Learning, Business Skills, Care, Care e-Learning, Childcare, Childcare e-Learning, Construction, Construction e-Learning, e-Learning, Fitness, Marketing, Marketing e-Learning, Schools, Schools e-Learning, Yoga  
Disciplinary Procedures e-Learning

Disciplinary Procedures e-Learning

The aims of the disciplinary procedure are to provide a framework within which managers can work with employees to maintain satisfactory standards of conduct and to encourage improvement when necessary.

This course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures for carrying out hearings, and appeals.

Who should complete this course

  • Managers
  • Employees

Course syllabus

  • Disciplinary Procedure and Confidentiality
  • Investigations, Allegations and Suspensions
  • Notification Of A Hearing, The Right To Be Accompanied, And Procedure
  • Penalties, Their Effects, And Appeals
  • Holding Disciplinary Hearings And A Case Study

Course duration

  • With this on-line course you can stop and restart your learning to suit your time constraints
  • 45 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
  • Please note you will need a 3Mb+ internet enabled device (e.g. computer, laptop, tablet or smart-phone) to study this course, which is Windows7 or MAC OSX10.8+ with Flash Player 10+

Course costs

Assessment

  • The course consists of five modules with questions at the end. 
  • You are given the chance to review all your answers at the end of each module before final submission and you will be given 3 attempts at each module to achieve a pass rate of 100%
  • On successful completion of the course, you will be able to download your certificate to print immediately
  • This course is approved by CPD
    (Our CPD approved courses are owned by VideoTile Learning Ltd and are distributed under licence)
  • This course has 2 CPD units

Please click here for further information and advice

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